COVID-19 Safety


For our Patients:


Your health and welfare are our prime concern

and we have various procedures to limit physical contact with other people and to protect the community, especially the elderly, the vulnerable, the at-risk,

and healthcare workers


Before booking an appointment with us:


  • a surgeon is referring you, or

  • this is the first time you are seeing us, or

  • you have seen us before, but have a different health issue this time, or

  • you have not seen us for a year


Please first complete our online Patient Registration Form on the  Form tab


If you are experiencing any of the following:

  • fever

  • cough

  • sore throat

  • shortness of breath or wheeze

  • breathing difficulties

  • headache


We will need to allow at least two weeks until we may see you

On the day of your appointment, kindly:

  • ring 9421 1717 to reschedule your appointment if you are experiencing any of the above symptoms

  • at the entrance to 32 Erin Street, don a face mask

  • come on your own, or with no more than one support person, who needs to be aged 16 or over

  • arrive at the waiting area no more than five minutes before your appointment time

  • use the hand sanitiser provided, before you see Dr Flanagan

  • pay only by credit card (no cash or cheques)


Latest coronavirus (COVID-19) information - click below for:



Thank you, and stay safe

Dr Grant Flanagan and staff